Certified guide, hearing and assistance dogs are trained to do important tasks for their handler and have similar rights to people when accessing public places, public transport and places of accommodation.
Melanoma Scan policy requires patients to advise reception staff they will be attending with an assistance dog at the time of booking.
The clinic welcomes assistance dogs into the clinic waiting room, but not into the consulting/procedure rooms.
The Guide, Hearing and Assistance Dogs Act 2009 confirms these rights and fines apply to individuals or businesses that deny such access.
For more information refer to https://www.qld.gov.au/disability/out-and-about/ghad/access-public-places